![]() ![]() Microsoft's refund system applies to games and apps for Xbox One or Windows 10, but only if they're purchased through the digital Microsoft Store - you can't buy a game from another retailer and try and get a refund from Microsoft, unsurprisingly.īut even if you do buy your game from the Microsoft Store, it's worth noting that you can't just get a refund for any purchase you make - there are a few requirements you have to meet. The company offers refunds for digital copies of Xbox One and Windows 10 games and apps purchased through the Microsoft Store, but it's not clear how gamers should go about getting a refund, and the criteria to be eligible for one.ĭon't worry, as here we break down all you need to know about getting a refund from the Microsoft Store, on Xbox One or Windows 10 PC. Valve and Sony have offered digital refunds via purchases on Steam and the PlayStation Store for quite some time, and Microsoft has followed suit. For a long time, digital videogame purchases lacked one of the basic expectations of physical copies: the ability to get a refund if you change your mind about a purchase. ![]()
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